Ownership support
Keep your excavator working.
Plan parts, maintenance and technical support before the machine reaches your job site.
Parts catalogue
Model-specific parts lists, exploded views and part-number identification. Add downloadable catalogues once verified.
Maintenance kits
Build service kits around actual maintenance intervals, engine model and operating conditions.
Warranty & technical support
Publish the exact warranty period, exclusions, claim evidence and response workflow for each market.
Before shipment, agree on these items
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Recommended initial spare-parts package
Include this in the quotation and order confirmation.
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Parts catalogue and machine serial-number reference
Include this in the quotation and order confirmation.
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Maintenance schedule and consumables list
Include this in the quotation and order confirmation.
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Warranty terms and claim submission process
Include this in the quotation and order confirmation.
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Local service partner or remote troubleshooting contact
Include this in the quotation and order confirmation.